I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. It was really nice to see how patient they were with first-time mothers. I've seen some other pediatricians get really annoyed whenever a first-time mother asks a question, but they don't do that here. I got an appointment quickly. I've never had to wait too long. The office was very easy to locate. I didn't have any trouble finding it at all. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy.