One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. It was nice of them to offer some sample toothbrushes and toothpaste for me to take home. I was able to figure out which toothpaste I liked without having to buy anything. The toothpaste they used during my cleaning tasted great. It made the experience that much better. best of all is their the best with my younger children