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First Advantage Dental

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First Advantage Dental
First Advantage Dental
(16 Reviews)
> Get Phone Number & Directions
241 King Street Ste 120 Northampton, MA 01060
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
2 star average for Value
Was this dentist's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.82.70
March 10, 2014
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Was this dentist's staff friendly?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous xxx.xxx.212.64
April 05, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you experience excessive oral pain after you left your appointment?
No, I was in a little pain but it wasn't excessive
Was the waiting area spacious?
Yes, extremely spacious
Was it easy to make an appointment with this provider?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.25.103
February 19, 2013
All the equipment at this office seems very safe and current. Everything looks well taken care of and fairly new. I have been happy with any work done so far. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet. The turnover of dentists bothers me some.
by Cleanteeth xxx.xxx.203.194
September 26, 2012
the dental hygenist was great, but that's about it. the doctors kept changing and the billing was a nightmare. the office sent me collection notices on bills that they actually owed me a refund on. they eventually fixed this issue, but it took 9 months. every visit after that resulted in more billing errors. the staff is snide and not helpful.
by changing dentists xxx.xxx.92.224
August 22, 2012
The staff were very friendly and supportive. I wish that they went into a bit more detail on the issues I was facing, but they did answer all my questions. I enjoy going there, they're very nice and provide good care.
by Joy xxx.xxx.96.214
April 19, 2012
These People are into job security. they want to keep fixing teeth, I want them removed and they would not here that. It is because if everyone went to false teeth they would be out of a job. The last two dentists I saw about this were were not from our country. The customer IS ALWAYS RIGHT in the USA. They have lost any future business with me.
by sick of bad teeth xxx.xxx.32.159
April 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.98.13
March 28, 2012
Once I lost my dental insurance they were not willing to work with me. Could not afford the more expensive cleaning that I had had for years so wanted just a basic cleaning until I could save enough money for the other. They would not do it. So now I have not had my teeth cleaned for over a year. I also have been extremely unhappy with the partial that they made for me. It has never fit correctly. I had insurance then and had a copay. The partial was not worth what I paid and adjustments never helped at all.
by CEB xxx.xxx.0.39
March 08, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.226.240
January 25, 2012
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Map and Directions
241 King Street Ste 120, Northampton, MA 01060