Steven Ross, MD

Steven Ross, MD
Sharon Medical Assoc 23 Pond St Sharon, MA 02067
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Did you leave the office feeling satisfied with your visit?
Yes
Was this doctor's staff friendly?
Yes
Did this doctor answer all of your questions?
Yes
by Anonymous xxx.xxx.27.246
August 12, 2014
Did this provider prominently display their diplomas or business license?
Yes
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did this provider have reasonable prices?
Yes
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.94.79
February 02, 2014
Does this provider treat every client equally?
Sometimes, but not all the time
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
by Anonymous xxx.xxx.87.87
October 31, 2012
I went to this provider for many years and very often felt like changing providers for various reasons, such as overhearing the doctor talking with a male patient about the "eye candy" he now employs, fairly regular issues with billing and an occasional issue with attitudes, but I always stayed because I pretty much liked the doctor. UNTIL I was in the examining room and he answered his cell phone not once, but TWICE with personal phone calls. He did not say excuse me, spoke for a few minutes on the phone each time before he left the room to conduct his conversation and never apologized. The second time, he never even returned from his conversation! I waited 15 minutes and finally left, telling the Eye Candy I'd had enough. The doctor left a me a voicemail message, apparantly thinking that was enough tofinsh our examination/appointment. I have not gone back since. The only thing I miss is Joanne--she's AWESOME.
by DISSATISFIED xxx.xxx.135.23
May 30, 2012
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
January 25, 2012
Was the waiting area spacious?
Yes
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
November 29, 2011
I don't know of anywhere else that would've taken better care of me. I had a great experience. The office was very easy to locate. I didn't have any trouble finding it at all. They have really great customer service here. They always put their customers first, regardless of the situation.
by Susan
August 12, 2011
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