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Baystate Family Dental

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New England Dental Group

Worcester, MA

Dentists of Worcester

Worcester, MA

Robert J. Gauthier Jr., DMD

Northborough, MA

New England Dental Group

Marlborough, MA
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Baystate Family Dental
Baystate Family Dental
(9 Reviews)
> Get Phone Number & Directions
9 Halmstad Street Worcester, MA 01607
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider have reasonable prices?
Yes
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.77.85
July 02, 2013
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Was this provider's office clean?
Yes everything was neat and sterile
Was the toothpaste used during your cleaning enjoyable?
Absolutely, it was fantastic!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous xxx.xxx.155.194
May 30, 2013
Is this business in a safe neighborhood?
Kind of, I didn't feel completely safe
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
by Anonymous xxx.xxx.199.35
April 22, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.214.5
January 31, 2012
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. Dr. Nassar was great and had a good sense of humor. I will refer all my friends and there children there
by Paul xxx.xxx.103.85
January 25, 2012
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Does this provider give unbiased advice?
Yes
by Anonymous
August 19, 2011
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this dentist practice good oral hygiene?
Definitely! They had one of the brightest smiles I've ever seen!
by Anonymous
August 11, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
April 07, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider offer flexible appointment times?
Yes
by Anonymous
March 03, 2011
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Map and Directions
9 Halmstad Street, Worcester, MA 01607