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Catherine Mintzer, MD

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Catherine Mintzer, MD
Belmont Medical Assoc
(36 Reviews)
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725 Concord Ave Ste 4200 Cambridge, MA 02138
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Consumer Feedback

(36 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Please enter your review here.
by arthur sam jarvis xxx.xxx.230.183
March 09, 2017
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.106.75
January 13, 2014
Does this provider offer flexible appointment times?
Yes
Would you recommend this internist to others?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.171.85
December 30, 2013
Was the waiting area spacious?
No, but I can always find a seat
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous xxx.xxx.142.187
July 31, 2013
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider have reasonable prices?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.86.36
July 19, 2013
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous xxx.xxx.132.193
April 24, 2013
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Was this provider friendly?
I didn't feel very welcome
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Were the waiting room chairs comfortable at this provider's office?
They were average
by Anonymous xxx.xxx.35.52
March 27, 2013
Was this provider's staff friendly?
Not Really
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.211.248
March 20, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.126.203
March 01, 2013
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Were the waiting room chairs comfortable at this provider's office?
They were average
Was this provider late to your appointments?
No, they were on time
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.79.250
January 15, 2013
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Map and Directions
725 Concord Ave Ste 4200, Cambridge, MA 02138