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David Shorten, D.M.D.

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David Shorten, D.M.D.
Springhurst Family & Cosmetic Dentistry
(9 Reviews)
> Get Phone Number & Directions
9480 Brownsboro Road Louisville, KY 40241
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.52.182
April 18, 2012
Did this dentist practice good oral hygiene?
Definitely! They had one of the brightest smiles I've ever seen!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
December 06, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
November 23, 2011
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Would you refer this provider to a family or friend?
Yes
by Anonymous
November 14, 2011
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
September 14, 2011
Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. Not only could I tell that the practiced good oral hygiene themselves, they had one of the brightest smiles I've ever seen. It gave me a lot more confidence that I was seeing someone who knew what they were talking about.
by Cal
July 26, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
June 01, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous
May 19, 2011
Does this provider offer any coupons, discounts or promotions?
Yes
Does this provider promptly return your phone calls?
Yes
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was the waiting area spacious?
Yes
by Anonymous
April 07, 2011
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Map and Directions
9480 Brownsboro Road, Louisville, KY 40241