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Juan Pardo, MD

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Juan Pardo, MD
Annapolis Ear Nose & Throat
(5 Reviews)
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2002 Medical Pkwy Ste 230 Annapolis, MD 21401
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
1 star average for Value
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did they follow up with you after your appointment?
Yes.
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this ENT Otolaryngologist use current and safe equipment?
Yes; the equipment is very advanced!
by Susan xxx.xxx.219.19
October 03, 2012
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this ENT Otolaryngologist offer you a possible remedy for your condition during your first visit?
Yes, I felt amazing after I left
by Anonymous
January 05, 2012
I was happy to see that their office equipment was in good shape. I felt like everything was up to date and met safety standards. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. Their prices were not fair at all. They were extremely overpriced. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. Although they presented other treatments, I still felt a little pressured to have surgery. They recommended it pretty quickly. Also, I was billed for a procedure that did not take place. When I contacted the office to discuss this and to explain how I knew this did not take place, they informed me that that was what was written in my chart so "it did take place". I still had to pay for the procedure. This is insurance and medical fraud if you ask me. I will never go back to them again.
by Ripped off in Annapolis
August 02, 2011
Did you feel safe in this provider's care?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
July 18, 2011
Was this provider's office clean?
It was satisfactory
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
March 21, 2011
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Map and Directions
2002 Medical Pkwy Ste 230, Annapolis, MD 21401