Thomas Yau, MD

Thomas Yau, MD
1109 Spring St Ste 306 Silver Spring, MD 20910
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.32.94
September 13, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were you able to relax during your appointment?
Yes
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
September 23, 2011
Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. This provider has so much helpful information available online. They have an impressive website that's easy to use, with forms that you can fill out before your appointment. They also have a great online presence in multiple directories. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. They always make sure to return my phone call as soon as possible. They've never left me waiting.
by Anonymous
August 22, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider offer flexible appointment times?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
July 27, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider offer any coupons, discounts or promotions?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider listen to your input and concerns?
Yes
by Anonymous
July 18, 2011
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did you experience unnecessary pain during your visit?
No
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
June 03, 2011
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