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Nelson Hendler, MD

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Nelson Hendler, MD
Mensana Clinic
(9 Reviews)
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1718 Greenspring Valley Rd Stevenson, MD 21153
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Consumer Feedback

(9 Reviews)
Service
2 star average for Service
Environment
2.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3 star average for Staff
Recommended
2 star average for Recommended
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this mental health practitioner to others?
I Already Have
Was this provider friendly?
Very! The most welcoming office I've visited!
Was the provider's staff welcoming to you?
Yes
Was the temperature in the office acceptable to you?
Ok
by Anonymous xxx.xxx.119.39
April 06, 2014
Was the waiting area spacious?
Yes
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Were the waiting room chairs comfortable at this psychiatrist's office?
Not at all; cheap and plastic
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Did you feel judged or criticized by this psychiatrist?
Absolutely. They were extremely condescending and demeaning
by Pain xxx.xxx.245.59
October 29, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Does this provider have a good professional reputation within your community?
Not really, it could be better
Is this psychiatrist easy to reach in an emergency?
Somewhat, they eventually called me back
Do you feel that you made progress during your sessions with this psychiatrist?
Definitely not. I feel worse than I did before I started
by Anonymous xxx.xxx.207.186
August 28, 2013
Did this psychiatrist leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Was this psychiatrist friendly?
Absolutely Not!
by Anonymous xxx.xxx.206.206
May 12, 2013
Did this psychiatrist investigate your medical background before recommending a treatment option?
Not at all! They didn't know or care about my medical background
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did you feel judged or criticized by this psychiatrist?
Absolutely. They were extremely condescending and demeaning
Did this psychiatrist answer all your questions?
None of my questions were answered
Were the waiting room chairs comfortable at this psychiatrist's office?
They were average
by Anonymous xxx.xxx.192.56
February 17, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this psychiatrist friendly?
Absolutely Not!
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Was this provider's office clean?
No, I didn't feel comfortable at all
Was this psychiatrist's office easy to locate?
I got lost, but eventually found it
by Anonymous xxx.xxx.195.124
September 28, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
by Anonymous xxx.xxx.10.50
March 30, 2012
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
Did you feel judged or criticized by this psychiatrist?
Absolutely. They were extremely condescending and demeaning
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
by Anonymous
October 15, 2011
Does this psychiatrist always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this psychiatrist use excessive foul language?
No
by Anonymous
July 05, 2011
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Map and Directions
1718 Greenspring Valley Rd, Stevenson, MD 21153