Michael Leibowitz, MD

Michael Leibowitz, MD
11120 New Hampshire Ave Ste 305 Silver Spring, MD 20904
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Was this doctor friendly?
Yes
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this doctor to others?
I Already Have
Was this doctor's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Cindy M. xxx.xxx.210.31
July 07, 2014
Did you feel that your visit with the provider was time well spent?
Absolutely yes
Does this provider use current and safe equipment?
Yes
Would you recommend this internist to others?
Yes
Did the staff help you feel comfortable when you called with questions or concerns?
Somewhat
Was this provider friendly?
Polite Enough
by Anonymous xxx.xxx.66.238
March 24, 2014
They never made any effort to follow up with me after my visit and it made me feel very unimportant. I never had an issue with the doctor or the staff but the office manager is rude and ghetto. She told me that she. was, " doing me a favor answering the phone after hours." It sounded like she had hung up on me, but she actually put me on hold while I was talking and when she came back it sounded like she was somewhat laughing. I told her that she just lost a customer and hung up she immediatly called me to ask me where I wanted my file sent. The funny thing is she couldn't call me with my prescription for Lipitor and she couldn't call me all week with my blood work results but she called right away to be rude. I called the next day and a professional employee answered the phone, I told her of the incident that I had with her office manager and that I had never had an issue, I had always recommended the doctor. The employee apologized for my experience and asked me if I'd like the doctor to call me... I told her yes since perhaps he wasn't aware of his horrible office manager. I never recieved a phone call. All I said to the office manager was that I really had to follow up regarding this last visit and that had never happened before and she went nuclear. I'm guessing she must be a relative of the doctor, there's no way a person that treats customers like that would still be working in any other office. Probably a cousin or wife even. But needless to say sorry... liked the doctor but your office manager belongs on reality tv!!!
by Sonia xxx.xxx.14.39
November 05, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.65.11
September 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.64.254
August 07, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.62.252
March 23, 2012
Was this provider friendly?
Very! The most welcoming office I've visited!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider have reasonable prices?
Absolutely!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider use current and safe equipment?
Yes
by Anonymous
February 10, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
January 03, 2012
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider answer all of your questions?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
December 21, 2011
There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner. I was confident that they were using the latest treatment methods. I was very impressed with their advanced and sophisticated equipment. You can tell they only want the best for their patients. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place.
by Ronald Kidd
November 18, 2011
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