Mark Birns, MD

Mark Birns, MD
Capital Digestive Care 9711 Medical Center Dr Ste 308 Rockville, MD 20850
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Consumer Feedback

(18 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
Did you feel safe in this provider's care?
Absolutely Not!
Did this gastroenterologist answer all of your questions?
None of my questions were answered
Did this provider have reasonable prices?
Not at all, they were ridiculous!
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
by Anonymous xxx.xxx.150.50
September 26, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.161.203
June 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.196.244
June 01, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.8.13
May 03, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was the waiting area spacious?
No, but I can always find a seat
Would you refer this provider to a family or friend?
Yes
by Anonymous
November 22, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
November 07, 2011
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider promptly return your phone calls?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
October 20, 2011
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
September 26, 2011
Was this provider late to your appointments?
No, they were on time
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Was the waiting area spacious?
Yes
by Anonymous
September 15, 2011
I was totally impressed with the staff's great attitude. They welcomed me warmly and were super friendly. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. I have already given them multiple good recommendations to my loved ones. If anyone was in need of a gastroenterologist, I would totally direct them here. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. They had the most friendly attitude, and went out of their way to make me feel at home. I really appreciated the warm welcome.
by Mary Jane Richardson
August 23, 2011
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