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Ladd Eric J DDS

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Ladd Eric J DDS
Ladd Eric J DDS
(6 Reviews)
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555 West US Highway 30 Schererville, IN 46375
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
4.5 star average for Recommended
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you experience unnecessary pain during your visit?
No
Did you experience any unnecessary pain while your teeth were cleaned?
No
Was this dentist's staff friendly?
Yes
by Anonymous xxx.xxx.196.67
August 28, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.212.114
October 15, 2012
They would not let us have our appt. for being 12 minutes late. I took time off from work and drove an hour and a half to get thier.
by Jeff
November 01, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
May 31, 2011
Eric J Ladd office personal were very rude with me after trying to discuss an invoice. Trying to get the facts straight with them was very hard. They over billed my insurance and sent me into collects only after a week of getting the first bill from them.
by qwertyZ
January 01, 2010
Although Dr. Ladd and his dental technicians are very nice and professional, his billing office is nightmarish to deal with. I agree with the first reviewer. I was put in collections BEFORE a month had passed since the initial appointment. The office manager was hostile when I tried to explain to her why putting someone in collections so soon was unreasonable.
by BertieH20
March 17, 2009
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Map and Directions
555 West US Highway 30, Schererville, IN 46375