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Timothy Theobald, DO

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Sanford Family Medicine Clinic

Sanford, ME

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Timothy Theobald, DO
(8 Reviews)
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130 Cottage St Sanford, ME 04073
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Consumer Feedback

(8 Reviews)
Service
2 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
2 star average for Value
Was this doctor's staff friendly?
Yes, they went above and beyond
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Would you recommend this doctor to others?
I Already Have
Was the provider's staff helpful and knowledgeable?
Yes
by Anonymous xxx.xxx.16.251
July 24, 2014
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.115.54
February 20, 2013
Was this provider late to your appointments?
No, they were on time
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
December 23, 2011
Did this provider listen to your input and concerns?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
October 08, 2011
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
June 27, 2011
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
by Anonymous
May 18, 2011
They were extremely argumentative and became angry very easily. I was trying to explain my situation and they just contradicted everything I was saying before I could finish. Every time I come in for an appointment, and throughout the appointment, I'm always having to remind them who I am and what my circumstances are. It's very frustrating. I was very surprised that they didn't want to answer my questions at all. In fact, they just ignored all of my questions. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. They left me completely alone for a long time and I became very nervous.
by Linda Penkul
March 23, 2011
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
February 25, 2011
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Map and Directions
130 Cottage St, Sanford, ME 04073