I have been a patient of Dr Tom's for the past 10 years. I am always impressed by the friendliness of everyone at the office. Sue always remembers me and my family, and is very helpful scheduling appointments and handling any insurance or payment questions. Dr Ryan's assistant Helen always has a smile on her face, and even holds my hand when I'm in the chair! This space is not big enough to say precisely how wonderful Dr Ryan is to me and my kids. He NEVER, EVER hurts me, and I've needed ALOT of care over the years. My kids actually look forward to their appointments. He is always on time... or even early for my scheduled appointments. Even when i've called with a painful dental emergency, he took care of me and got me out of pain on the same day!