It was easy to get the appointment time that worked for my schedule. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. I got an appointment quickly. I've never had to wait too long. It's very reassuring to know that they are recommended by other dentists. It gives me confidence that I'm going to a professional.