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Roessler Michael S DDS

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Roessler Michael S DDS
Roessler Michael S DDS
(5 Reviews)
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444 Prospect Avenue Mundelein, IL 60060
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Consumer Feedback

(5 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2 star average for Recommended
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was the dental equipment clean?
Yes
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
by Anonymous xxx.xxx.35.5
April 11, 2013
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Did this provider rush your appointment?
No
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
by Thistha xxx.xxx.126.144
January 30, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.245.130
November 21, 2012
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Does this provider have helpful information available online?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.44.143
September 22, 2012
I called the office to see if he is included in my dental insurance. I made an appointment with DDS Roessler after one of his staff member’s assured that he was indeed in my dental plan. I found out after I received paperwork from my insurance company that he is on longer included in my dental plan and that he left in 1995.

Yes, I should not have trusted the integrity of a staff member and verified his status with my insurance. Had I known, I would not have made appointments with DDS Roessler. Because he is no longer in my insurance plan, he is allowed to charge whatever price he wants. As a result, I paid 25% more for a procedure.

While in an exam room, he was talking to his staff about medication for a patient. His insurance company called to see if he could prescribe a lower cost of drug. He needed 3 tooth extractions several months and had not yet had the procedure. He told his staff that he couldn’t help those that cannot help themselves. This was an arrogant remark to state. It was unprofessional to talk about one of his patients by name while I was there. I believe this breaks HIPAA.
by lori877
October 27, 2010
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Map and Directions
444 Prospect Avenue, Mundelein, IL 60060