Robert Songy, MD

Robert Songy, MD
East Bank Internal Medicine 3800 Houma Blvd Ste 250 Metairie, LA 70006
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
2 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Fantastic physician. Outstanding diagnostician. Personality terrific.

Appears to be poor communication between physician and staff.

Clerical matters very deficient. If you want something done, you need to bypass the office staff and go directly to the physician to get anything done.
by Lee xxx.xxx.55.237
November 14, 2014
I was impressed with the physician. All my questions were answered, and I feel confident that I was provided the best care possible. The staff was not friendly in the least; I really didn't feel welcome. I felt like the medical assistant or nurse ?? really dislikes patients and dislikes her job and the duties she is required to perform. She seems to have a very bad attitude and exhibits a very poor tone with the patients. She is always very rude and short with patients both on the phone and in person. She seems very annoyed that a patient calls for an appointment or appears for their appointment. Maybe she should seek employment where she has no contact with the public, especially not with sick people that need some compassion. The waiting room at this doctor's office was comfortable.
by Bewildered xxx.xxx.51.250
May 03, 2014
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous xxx.xxx.41.105
July 12, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were the waiting room chairs comfortable at this provider's office?
They were average
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.214.186
November 27, 2012
Did this provider have reasonable prices?
Absolutely!
Was this provider friendly?
Very! The most welcoming office I've visited!
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
January 10, 2012
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