Barbara-Jean Ottley, MD

Barbara-Jean Ottley, MD
Neurology Center 1212B E 27th St Ste 1 Hays, KS 67601
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Was this doctor's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Were the staff members able to answer your questions?
Some
Do you feel confident that this provider will work with you until a solution is reached?
Somewhat
by Anonymous xxx.xxx.203.136
July 02, 2014
Was the waiting area spacious?
No, it was rather cramped
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous xxx.xxx.4.20
July 31, 2013
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.78.231
May 20, 2013
Dr. is condescending and rude. I wouldn't recommend her to my worst enemy.
by Anonymous xxx.xxx.130.22
March 29, 2013
I am going to refer everyone I know here. I absolutely love this place. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They were absolutely amazing and make others in the same field look like beginners.

Dr. Ottley is highly intelligent and on my first appointment I was in with her for two hours! She was so thorough and I always get the information I'm looking for and she is always up on the latest developments. I had been to quite a few doctors before being referred to her and I can tell you that you will not get this kind of care very many places. I would recommend her highly!
by Michelle
November 19, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
November 01, 2011
This doctor was very polite the first visit, but was very short tempered the second. She made me feel stupid for asking questions. One thing I don't like, is that I can't be confident that they'll work with me until they find the best solution for me. They followed up with me after my appointment. I definitely think that I could have gotten much better service somewhere else. I was amazed at how poorly they treated me.
by unhappy
May 18, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
March 22, 2011
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