Jeffrey Brady, DO

Jeffrey Brady, DO
Mercy West Medical Clinic 1601 NW 114th St Ste 247 Clive, IA 50325
Add a Review

Consumer Feedback

(4 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
1 star average for Expertise
Staff
3 star average for Staff
Recommended
2 star average for Recommended
Value
2 star average for Value
by Anonymous xxx.xxx.128.74
March 01, 2013
Their office was clean enough, nothing special though. They didn't help me as much as I was hoping and didn't answer all my questions. They never take that extra step to make me feel special. I haven't ever felt that they care enough to get to know me and that I'm almost an irritation. I can tell it is maybe not a top priority to maintain a professional appearance here. They didn't look terrible, but there is definitely lots of room for improvement. I definitely don't trust their advice. They're only concerned about themselves. Not only all of the above, but I was told for two years that the lump in my breast was not cancer. After demanding a biopsy, two years later, I was diagnosed with Stage 2 breast cancer which I then lost my breast and needed 6 months of chemotherapy. I am fortunate to be alive 8 years later. This physician is extremely lucky I did not bring a law suit against him.
by LLewis
August 20, 2011
Was this provider late to your appointments?
No, they were on time
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
August 14, 2011
Did this provider use excessive foul language?
No
Does this provider treat their staff well?
Kind of, but not very well
Did this provider answer all of your questions?
No, I left confused and frustrated
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
May 08, 2011
Add a Review