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Jerry House, MD

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Jerry House, MD
House Otology
(10 Reviews)
> Get Phone Number & Directions
9002 N Meridian St # St-204 Indianapolis, IN 46260
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Does this provider remember you by name?
Sometimes, but not always
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous xxx.xxx.103.45
November 05, 2013
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this ENT otolaryngologist's staff friendly?
Friendly Enough
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider offer flexible appointment times?
Yes
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
by Anonymous
October 31, 2011
I was happy with the chairs they had in their waiting area. They were so comfortable that I didn't mind waiting. They diagnosed my condition very quickly. I left the appointment feeling much better and more knowledgeable. They answered all of my questions and I felt very informed. They always make sure to return my phone call as soon as possible. They've never left me waiting. Dr. House is one of the best doctors I've seen for my hearing/balance problems over the last 4-5 years. I am extremely sad he is retired. The new doctor seems equally qualified, just a different personality.
by batterybunny
October 05, 2011
I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. I left the appointment feeling so much more at ease and much more knowledgeable about what was going on with me. They answered every single one of my questions thoroughly and I felt very informed.
by Etta
September 20, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did you experience unnecessary pain during your visit?
No
by Anonymous
August 15, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider seem up-to-date with the current advancements in their field?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
by Anonymous
July 21, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
June 27, 2011
They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. They had a couple of interesting magazines, but their selection wasn't very impressive. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too.
by Dennis
June 24, 2011
Was this provider late to your appointments?
No, they were on time
Does this provider offer flexible appointment times?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
June 02, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider's office too loud?
No, it wasn't too loud
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
May 03, 2011
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Map and Directions
9002 N Meridian St # St-204, Indianapolis, IN 46260