Kelly Kasper, MD

Kelly Kasper, MD
Indiana Univ Medical Center 550 University Blvd, Indiana Univ Sch Of Med/De Indianapolis, IN 46202
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
I adored Dr. Kasper when we first met and we landed on a surgical plan in May. We talked about surgery taking place in late July or August due to scheduling concerns. I left feeling very heard and supported - she had been a referral from a few trusted acquaintances. It is now the end of July and I was called today to be told that my surgery won't be until October.

Here's my issue with this: 1. admin staff have been absolutely unhelpful and simply uncaring when I have called to get updates (people do have lives that they need to take care of alongside the complexities of surgery) 2. I had to call WEEKLY until I finally spoke to someone who said they would personally reach out to ensure someone got back to me with a date (Lisa? she deserves a raise, absolute gem of a human) 3. when I called, I was dismissed and talked to like I was crazy for asking about a surgery date (I am a full time, working mom, in A LOT of pain).

I just can't wrap my mind around why it would take that much persistence on my end to finally get a surgery date that is 6 months from initial appointment. Instead of telling me that it would be in August (multiple times), they should have been up front that it could be pushed out and I could have looked for another provider. I'm super nervous about this surgery now and wondering if I made the right decision.
by DEFEATED! xxx.xxx.181.229
July 22, 2022
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider's office too loud?
No, it wasn't too loud
by Gina xxx.xxx.255.100
September 03, 2013
I don't know at this point if I would refer people here; I chose this doctor because of her willingness to let me try a VBAC, but they will only let you go until 41 weeks until a c-section unless labor starts, and right now it doesn't look like that will happen for me. I felt at the very beginning that I really liked Dr. Kasper and was so happy with her, but as the pregnancy has progressed, I feel like she has become gradually less caring and sympathetic (and I am not a problem patient - my husband is a doctor so I am very realistic, down-to-earth, knowledgeable about options and statistics, and not hoping for anything beyond what is reasonable and normal in patient care).
by S anc J's mama xxx.xxx.215.19
February 16, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.4.186
August 20, 2012
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
February 17, 2012
Did this provider have reasonable prices?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
February 11, 2012
I was literally getting my car after 15 minutes...she spent about 5 minutes with me. I would never visit them again. I was very disappointed
by Mrs.R
October 21, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
October 13, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
October 10, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
June 24, 2011
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