Joseph Cerbin, MD

Joseph Cerbin, MD
Granger Family Practice 52500 Fir Rd Granger, IN 46530
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Consumer Feedback

(3 Reviews)
Service
2.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
They are WAY overbooked and the staff is clearly overworked and not always that pleasant. I've never been in there when the waiting rooms weren't packed with a bunch of very aggravated people. They seem to be more concerned about quantity of business over quality. They left me completely alone for a long time and I became very nervous. They didn't help me as much as I was hoping and didn't answer all my questions. A couple of times they've stayed open a few minutes past their closing time to help me, but most of the time they'll close at their scheduled time whether someone needs help or not.
by concerned
February 14, 2012
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
January 25, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Were the waiting room chairs comfortable at this family doctor's office?
Extremely comfortable; I could have fallen asleep
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
August 25, 2011
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