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Jill Brody, MD

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Ophthalmologists (Eye MDs)
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Jill Brody, MD
(6 Reviews)
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505 E Grant St Macomb, IL 61455
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Staff
2.5 star average for Staff
Recommended
3.5 star average for Recommended
Expertise
5 star average for Expertise
Were the waiting room chairs comfortable at this eye care office?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Was this provider friendly?
Extremely Friendly
Did you feel like this provider's office was sufficiently staffed?
Yes
by Anonymous xxx.xxx.213.227
August 10, 2014
They're always able to answer simple questions over the phone and tell me if I need follow up sooner. They only make me schedule appointments if necessary. They make an extra effort to get to know their patients and find out what they need. They remember me and make me feel important. I was very comfortable the entire time. Their office was nice.They make sure to treat all their patients equally. I felt I had her undiviided attention when she was examining me and telling me her findings.
by A Essport xxx.xxx.25.24
October 05, 2013
They answered some of my questions but I could have used more information. Their staff was not friendly at all, I didn't feel welcome there. They didn't help me as much as I was hoping and didn't address any of my concerns. When I complained about the treatment by the receptionist I recieved a letter, handwritten from Dr. Brody, that patients "do not dictate" how her staff behave on the phone. Even if they could not grant my request civility and professionalism should have been afforded.
by Jamie F. xxx.xxx.141.254
August 30, 2012
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider ever take personal phone calls while in the appointment room with you?
The phone rang a lot and it was really annoying
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
March 06, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
February 10, 2012
Did you experience unnecessary pain during your visit?
No
by Anonymous
December 12, 2011
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505 E Grant St, Macomb, IL 61455