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Rachael Greenberg, MD

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Rachael Greenberg, MD
Medical Eye Svc Ltd
(9 Reviews)
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48 S Greenleaf St Gurnee, IL 60031
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Di xxx.xxx.44.86
January 14, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.62.223
August 09, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.216.95
June 15, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.153.134
April 19, 2012
dr greenberg found an unusual problem in my eye & referred me to specialoist who said the hollenhorst plaque she saw was so small that it could have been overlooked by other eye doctors & that dr greenberg was very good at finding this! i've seen her for more than 10 years & she has always been kind considerate & knowledgeable about my problems! when others say they have to wait it is because some people's problems take longer than others! rachel spent long time with me when she diagnosed my eye plaque issues & i was very appreciative that she took time to answer all my questions!
by Anonymous
June 13, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider promptly return your phone calls?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
May 25, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider remember you by name?
Sometimes, but not always
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
April 11, 2011
I have been going to Dr. Greenberg for over 10 years and have always found her to be extremely professional, very competent, and amenable to questions. She has always answered my questions in a professional and courteous manner.

Medical Eye Services, in Gurnee, where I see her, has a good process for getting folks in and out through the clinic.

I also like the Eyeglass shop there on site. They have always given me the correct prescription with the correct glasses and when I sometimes have trouble with my glasses, they have always been able to take care of my issues.
by Anonymous
August 25, 2010
pros: able to get a same day appt for an eye injury with help from my primary MD.

cons: long wait times both in waiting area as well as in exam area. the waiting room was so full there weren't any available chairs. ( it happens but I waited nearly an 80 minutes after my appt. time before seeing the doctor.)
the doctor nor the assistant washed their hands prior to touching me ( me eye). I didn't think to say anything at the time because the doctor was asking me questions and then suddenly told me to be still as she was going to peel my eyelid back.
when I asked how to administer the eye drops prescribed to me the doctor said her assistant would show me and she (the doctor left the room). the assistant instructed me wrong, which I later found out after seeing a different doctor in a different office.
MOST IMPORTANT: After the 2nd visit, I was given a diagnosis. I was able to ask 2 questions about the diagnosis while Dr. Greenberg was trying to exit the room. Finally she said "Here. I'll write down the name and you can GOOGLE it."

Would you trust your health to a physician who gives you a diagnosis and then tells you to google it?
by Anonymous
May 06, 2010
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Map and Directions
48 S Greenleaf St, Gurnee, IL 60031