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Aaron Grossman, MD

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Ophthalmologists (Eye MDs)

Northwestern Medicine Department of Ophthalmology

Chicago, IL

Chicago Arbor Eye Institute

Chicago, IL

Chicago Arbor Eye Institute

Chicago, IL

Chicago Arbor Eye Institute

Chicago, IL
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Aaron Grossman, MD
Eye Surgeons SC
(3 Reviews)
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6801 N California Ave Chicago, IL 60645
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Consumer Feedback

(3 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
4.5 star average for Expertise
Value
2 star average for Value
Staff
1 star average for Staff
When they passed out humanity - they missed this place. Most of the time when you call the staff is snooty and acts like "maybe" we can help you. We have used them for 20 years - pretty routinely never needed any special services. Now my 95 year old Mother has a problem. It is February 2014 in Chicago with all the ice and snow and she doesn't walk well and is homebound. I called 4 times in one day to beg the doc to come see her at home - 4 blocks from the office. I was told they would call me back - they didn't call back. Finally he came reluctantly - was here less than 5 mins - diagnosed an eye infection and prescribed a med. Now it is a few weeks later - it seems to be coming back. I tried reaching him at 12:30 on Tue - gone for day and noone to help us. I called again Thursday and he wouldn't get on the phone and the message again is she must come into the office. I hung up on them. I called an optometrist I know and they asked - did she do the full course of the medicine - and I had to say no, the eye responded very quickly and we were lax about doing it the full time. This person said - it is important to do the full course! If the doc had been a human he could have talked to me and asked me the same thing and perhaps suggested we do it again the full course - before demanding I bring her in. I would advise anyone that there are many kind, concerned eye doctors around and no need to waste your time here. We certainly never will again.
by Old Patient - Ex Patient xxx.xxx.15.137
March 06, 2014
Was this provider's office too loud?
No, it wasn't too loud
Did this provider use excessive foul language?
No
Did this provider prominently display their diplomas or business license?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
August 31, 2011
Did this provider listen to your input and concerns?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider use current and safe equipment?
Yes. Everything was recently upgraded
by Anonymous
July 12, 2011
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Map and Directions
6801 N California Ave, Chicago, IL 60645