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Robert Andersen, MD

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Northwestern Medical Group

Oak Brook, IL

Northwestern Medical Group

Oak Brook, IL

Northwestern Medical Group

Oak Brook, IL

Northwestern Medical Group

Oak Brook, IL
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Robert Andersen, MD
Elmhurst Clinic Pediatrics
(10 Reviews)
> Get Phone Number & Directions
1200 S York Rd Ste 2000 Elmhurst, IL 60126
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider have reasonable prices?
Absolutely!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by TRACY xxx.xxx.233.68
July 29, 2013
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this pediatrician have bright, child-friendly examining rooms?
Not really, they should have made more of an effort
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.1.154
June 09, 2013
Was this pediatrician able to answer all your questions about immunizations?
Yes, they answered my questions
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was the waiting area spacious?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous xxx.xxx.75.105
February 02, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider have helpful information available online?
No, just a basic listings page
Is this business handicap-accessible?
Yes, it was handicap-accessible
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.44.198
January 01, 2013
Their staff was not friendly at all, I didn't feel welcome there. I politely called to say I was running late, the woman was rude told me I had to reschedule I said I will make sure my daughter is ontime, I had to call my husband from his job to go pick up my daughter to get her there ontime. he shows up ontime and they refuse to take my daughter saying you were cancelled so we will treat you like a walk in, I never cancelled the appoitment. Over an hour sitting in a waiting room for a school physical. It was awful, the arrogance to think its ok to treat people like that. Don't waste your time there are plenty of other doctors with staff that behave approritately. .
by angry and unhappy with services xxx.xxx.59.71
August 08, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
by Anonymous
October 27, 2011
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
August 23, 2011
Did this pediatrician respect your views and opinions on parenting?
Yes, they respected my views and opinions
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
June 29, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this pediatrician able to answer all your questions about immunizations?
All of them! They also gave me more information that I wasn't aware of
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
June 23, 2011
Do other parents within your community respect this pediatrician?
Yes, they are respected
by Anonymous
April 18, 2011
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Map and Directions
1200 S York Rd Ste 2000, Elmhurst, IL 60126