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Mark Napier, MD

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Mark Napier, MD
Illinois Associates-Psychiatry
(17 Reviews)
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103A Southpointe Edwardsville, IL 62025
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Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
1.5 star average for Value
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Would you recommend this psychiatrist to others?
I Already Have
Did this psychiatrist ever condone negative behavior?
Not at all. They discouraged negative behaviors and suggested helpful solutions
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous
May 17, 2011
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. It is obvious that their office is cleaned regularly. It was fantastic.
by Anonymous
May 17, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
May 16, 2011
Was this provider's staff friendly?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you leave the office feeling satisfied with your visit?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
May 06, 2011
Did they follow up with you after your appointment?
Yes.
by Anonymous
April 26, 2011
Was it easy to make an appointment with this psychiatrist?
No, it took awhile
by Anonymous
April 22, 2011
Did this psychiatrist answer all your questions?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider ever postpone your appointment?
Yes, it's usually postponed at least a week
Would you recommend this provider to others?
Yes
by Anonymous
April 20, 2011
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Map and Directions
103A Southpointe, Edwardsville, IL 62025