Craig Cummins

Wellness.com Featured Provider
Craig Cummins
Illinois Bone & Joint Institute Office

(847) 381-0388

Fax (847) 381-0811 27401 W. Highway 22 Suite 125 Barrington, IL 60010
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
I had/have a shoulder issue.
1st visit - Dr. came in and said, "How did that shot work for you?" I said, "What shot? My name is ____ and this is my first time here, I've never met you." I explained my issue, he looked at my MRI and said, "You have a tear?" Tested my ROM and said I had a frozen shoulder (and I did/do). Within a few minutes we were talking surgery.
2nd visit was at the hospital in the surgical area. I arrived at 9:30am the time I was told to arrive. I was told the Dr. was "ahead of schedule" and I was prepped and in surgery in 1/2 hour! Cool, right? After surgery, he met with my wife and was told he didn't fix the tear and gave her pictures he took. Then saw me, I asked about the tear and he told me the same thing. I stayed in 'recovery' for HOURS, why? My Dr. left without giving any scripts for pain management. The hospital couldn't get a hold of him and someone told them to wait until his partner to get out of surgery and have them write me scripts. I finally asked to see my wife so she knows I'm alright! Apparently, she was asking where I was too. I stayed in the hospital 4 hours longer than needed.
3rd visit - In the Dr. office, I saw his assistant and she explained the photos and showed me the tear. She said, these tears are under the rotator cuff and we don't repair these?? IDK???!!!
4th visit - Saw him AND assistant and questioned my ROM, it wasn't coming back much. I have been in P.T. since the 3rd day after surgery and it wasn't much better two months after the surgery. His reply was, you're doing fine and they had a protocol for the shoulder. I asked about the tear, he said, "What tear??" I am so frustrated with Dr. Cummins and the lack of care HE gave. He assistant was wonderful.
Where am I now with my shoulder? I still have a screwed up shoulder. It still is impinged. It still lacks ROM. I honestly question whether he did anything. NOTHING HE DID IMPROVED MY CONDITION. I chose this "specialist" because of the reviews. I should have walked out on the 1st visit and listened to my small voice that said, "RUN!"
by Pete xxx.xxx.70.61
December 13, 2016
by Anonymous xxx.xxx.246.195
July 15, 2013
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.5.25
January 25, 2013
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider have helpful information available online?
Yes
Was this provider's staff friendly?
Friendly Enough
by Anonymous
October 27, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
August 10, 2011
Are you going to visit this provider again?
Without a doubt!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider give unbiased advice?
Yes
by Anonymous
April 06, 2011
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Primary Specialty

Doctor

Practice Illinois Bone & Joint Institute
Education University of Florida, College of Medicine
Training University of New South Wales St. George Hospital, Northwestern University Feinberg School of Medicine, Northwestern University Feinberg School of Medicine
Business Hours
Monday:8:30 AM - 5:00 PM
Tuesday:8:30 AM - 5:00 PM
Wednesday:8:30 AM - 5:00 PM
Thursday:8:30 AM - 5:00 PM
Friday:7:30 AM - 4:00 PM
Saturday:Closed
Sunday:Closed