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David Holden, MD

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David Holden, MD
(11 Reviews)
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PO Box 2007 East Peoria, IL 61611
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
The front off staff need some customer service training. I sat for over an hour for an appt -they were less then friendly. When asked how long it would be they were just rude. When you call to make an appt you on hold for well over 3 min each time. If I hadn't gone to Dr Holden for a few years I would definately find a different provider.
by Lisa xxx.xxx.69.76
August 29, 2012
Does this provider give unbiased advice?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was it easy to make an appointment with this provider?
No, it took a while
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous
March 01, 2012
Did this provider use excessive foul language?
No
by Anonymous
February 13, 2012
I will definitely recommend them to my friends and loved ones. I was very happy with their care and treatment. The staff was very friendly and professional, which I appreciated. I felt welcome during my visit. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable.
by bill b
January 27, 2012
Does this provider remember you and your circumstances at every appointment?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider's office too loud?
No, it wasn't too loud
Was it easy to find parking at this provider's office?
Yes, it was convenient
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
January 10, 2012
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
July 12, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider's office easy to locate?
Fairly Easy
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Does this provider have a good professional reputation within your community?
Not really, it could be better
by Anonymous
May 09, 2011
Are you going to visit this provider again?
Sure
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Was it easy to make an appointment with this provider?
Yes
Did this provider use excessive foul language?
No
by Anonymous
April 18, 2011
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Are you going to visit this provider again?
Without a doubt!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
April 11, 2011
Would you recommend this provider to others?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
April 05, 2011
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Map and Directions
PO Box 2007, East Peoria, IL 61611