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Pediatrics Smiles Inc

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Pediatrics Smiles Inc
Pediatrics Smiles Inc
(6 Reviews)
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2262 Dunn Avenue Jacksonville, FL 32218
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Consumer Feedback

(6 Reviews)
Service
2.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
5 star average for Value
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this dentist's staff friendly?
Yes, they went above and beyond
Did this provider prominently display their diplomas or business license?
Yes
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Cassandra xxx.xxx.241.250
February 06, 2014
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous xxx.xxx.58.251
October 22, 2013
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Would you recommend this dentist to others?
Absolutely Not
by Anonymous
October 24, 2011
Front office staff is nothing nice. I dread having to deal with them. The only reason I've used them is because they are the only ped. dentist on my side of town, the dental staff is great with my kids and the Dr. herself is great. Once you get pass the office staff, you are ok. Their billing practices are not fair as previously reported. They do not render services prior to you paying, but Ihave also gotten later gotten bills and found that I was being charges for something i was not aware of. They have to much "surprise" billing. I have referred my friends but I always let them know about the staff.
by sdl
June 22, 2011
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
Did your teeth cleaning feel rushed?
Kind of, I was hoping for a more thorough cleaning
Did this provider pressure you to purchase any unnecessary products during your visit?
Yes, I was pressured
by Anonymous
June 09, 2011
Zero stars was not an option. This office performed services on my child that I did not authorize and kept her jaw jacked open for almost 2 hours. This office knew I only authorized what we were referred there for by our regular dentist because I did not want my child put through any unnecessary pain or suffering. This office tried to up- sale me on several other services; I declined because the service we went there for was already going to take an hour to perform. They went ahead and performed three other services on my child, then billed me for it later. Office policy here is that you pay prior to services rendered and I only paid for what I authorized so how did we get out the door and then receive a bill later? This is not the first report of this happening in this office. There are 4 complaints filed with the Better Business Bureau here in Jacksonville. I have already contacted an attorney. Trust me, find another pediatric dentist!
by Happy Homemaker
November 13, 2008
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Map and Directions
2262 Dunn Avenue, Jacksonville, FL 32218