Stephen Kronholm, MD

Stephen Kronholm, MD
222 Southway Ave Ste B Lewiston, ID 83501
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Were the waiting room chairs comfortable at this doctor's office?
Yes
Was this doctor's staff friendly?
Yes, they went above and beyond
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Did you leave the office feeling satisfied with your visit?
Yes
Do you think that the provider's staff are well trained?
Yes
by harry xxx.xxx.51.26
July 18, 2014
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this urologist promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.192.59
June 02, 2013
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Does this provider treat their staff well?
Yes, they treat their staff with respect
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
by Anonymous xxx.xxx.1.32
April 22, 2013
Was it easy to make an appointment with this urologist?
Yes! It was effortless!
by Anonymous
February 13, 2012
Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. I found the office, but only because I had simple, very clear directions. I wish it had been easier to locate.
by brimstef
October 03, 2011
Are you going to visit this provider again?
Without a doubt!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this urologist prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Would you refer this provider to a family or friend?
Yes
by Anonymous
July 27, 2011
Did this urologist thoroughly explain the risks and benefits of your treatment?
I think so
Does this provider promptly return your phone calls?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider give unbiased advice?
Yes
by Anonymous
July 14, 2011
They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members.
by ck
March 21, 2011
My 90 year-old grandfather went to see Doctor Kronholm, waited for an hour, and then had to leave because he could not stay comfortably any longer. The same situation occurred for his lifelong friend when he went to see Doctor Kronholm. Since when is it okay for patients to schedule an appointment and then serve an obligatory wait time to earn the right to see their doctor? This is not CARE.
by Kristen123
December 20, 2009
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