Paul Mitchell, MD

Paul Mitchell, MD
Marietta Eye Clinic 895 Canton Rd NE Marietta, GA 30060
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Consumer Feedback

(5 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Value
1 star average for Value
Dr.Mitchell has performed 4 eye surgeries for me.He is meticulous ,component, and extremely engaged in new cutting edgy surgery techniques. I would highly recommend Dr.Mitchell to anyone in need of eye surgery.
by Shaee A Hoddow xxx.xxx.178.249
July 09, 2021
I'm sorry I had to give them 1 star, wish I could give them 0 stars!

Will never go back. I have been trying for over 2 months to get a refund of the money that they collected from me, that... I should have never had to pay in the first place. I am double insured. My insurance picked up 100% of the cost of all my surgery related expenses. For months I ve been trying to get the $500+ that they made me pay before surgery. They are only interested in getting your money. 0 customer service!! Do yourself a favor...go somewhere else...anywhere else!!See More

Well once again they have lied to me!! 2 months ago when they filed on my Secondary insurance, it was filed as though it was primary and they were overpaid by about $2000. They refused to refund my money because they were overpaid by my secondary and they claimed that they needed to get refile my surgery and get paid the correct amount before they could issue me a refund. Found out today when I called BCBS, they never refiled it. Imagine that!! So today, I did their work for them and I send my secondary insurance the EOB s from my primary so that HOPEFULLY someday I can get back the money they owe me. They are worse than worthless!! This is the surgery center! They want your money, that is all they care about!!
by snicho21 xxx.xxx.13.32
February 06, 2014
Their billing department is horrible, very rude attitude that threats to reporting your credit to credit bureau without even checking if that bill is it legitimate or not.
by Susan xxx.xxx.196.3
February 18, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
April 05, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
March 11, 2011
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