Richard Stephens, MD

Richard Stephens, MD
2000 Hamilton Rd Columbus, GA 31904
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Consumer Feedback

(2 Reviews)
Service
4 star average for Service
Expertise
3 star average for Expertise
Recommended
5 star average for Recommended
Value
2 star average for Value
Environment
4 star average for Environment
Staff
4 star average for Staff
I accompanied my wife for her annual visit and was very dissatisfied with the inconsiderate lack of concern for my wife's pain, our questions and lack of wanting to understand our concerns which was related to better enabling her with a option to remedy her pain. We found that this doctor was very inconsiderate, arrogant and very egotistical. His lack of concern to research and follow up shows how ignorant and incompetent this doctor is. We researched for our self to find solutions to help my wife with her symptoms and asked three other doctors the same questions we asked this doctor, who where able to understand and had solutions for our problem right away. This clearly showed us that we are at the wrong doctor and do not recommend this doctor to anyone. His lack of care to listen and show concern about his patients concerns, questions and requests is a determent to the medical group he is working for. I feel he is not passionate about his profession and not a competent doctor.
by Crystal xxx.xxx.137.254
September 04, 2014
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by K Wms xxx.xxx.26.236
January 20, 2013
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