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Mussa Roxana Dds Msd PA

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Mussa Roxana Dds Msd PA
Mussa Roxana Dds Msd PA
(9 Reviews)
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28331 South Tamiami Trail Bonita Springs, FL 34134
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Consumer Feedback

(9 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
by Anonymous xxx.xxx.26.115
March 05, 2013
Did this provider have reasonable prices?
Absolutely!
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were the waiting room chairs comfortable at this dentist's office?
Extremely comfortable; I could have fallen asleep
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by srb xxx.xxx.199.124
February 01, 2013
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Are you going to visit this provider again?
Without a doubt!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Mirtha xxx.xxx.135.36
November 08, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is professional and friendly making the whole experience that much better. All my questions were answered, and I feel a lot more confident and hopeful. The office was easy enough to find. I will absolutely return. I had an amazing experience, and they were by far the best!
by Shannon O'Dell xxx.xxx.6.20
April 17, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
I got lost, but eventually found it
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.81.131
January 20, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.79.149
January 17, 2012
Did this dentist answer all of your questions?
No, I left confused and frustrated
Does this dentist use current and safe equipment?
Yes
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
by Anonymous
December 27, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's staff friendly?
Yes
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
by Anonymous
December 16, 2011
I orginally took my son to Dr Sage for braces. We had used Dr Sage for my daughter's braces and I liked him very much. Dr Mussa took over Dr Sage's practice. Dr Mussa was never very personable toward me, but I felt that her work was acceptable. When my son got his braces off and got his retainers is when the problem started. He lost them and we were charged $450.00 for replacements, which I thought was outrageous. Next time he dropped them at the bus stop & they got run over, again another $450.00. When I mentioned the price to my dentist, he also thought it was outrageous, said that he could get them from his lab for $250.00. The third time my son lost his retainers, I had my dentist's lab make them for $250.00. After that, Dr Mussa pretty much stopped treated my son. She would not tightened the retainers because we did not buy them from her for another $450.00. So now after spending all the money on braces, she told me that she would still see my son, but would not do any work on his retainers. Needless to say, I am very unhappy about the situation and I feel she is more conerned about making money that finishing up the treatment of my son's teeth. She was very short with me on the phone when I called to talk to her. I wish that I had switched orthodontists when Dr Sage retired. I found him to be more compassionate & understanding. When my daughter had her braces, I was told that Dr Sage would charge $100.00 to replace her retainers if lost. I understand that was 5 years ago, but have prices gone up that much?
by Karen Warrick
November 03, 2011
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Map and Directions
28331 South Tamiami Trail, Bonita Springs, FL 34134