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Steven Disch, MD

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Steven Disch, MD
Spectrum Neurosurgical Spec
(11 Reviews)
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2500 Hospital Blvd Ste 310 Roswell, GA 30076
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.56.95
March 18, 2013
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous xxx.xxx.171.196
March 18, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.164.235
January 07, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Ga xxx.xxx.215.57
August 16, 2012
As if getting the appointment wasn't difficult enough, I showed up at my appointment on time. 30 minutes pass and I asked the receptionist if it was normal to have to wait 30 minutes for an appointment I was on time for. She brushed me off and said Dr. Disch treats chronically ill patients and these things happen. I wait 30 more minutes and now I'm ticked off. Waiting 1 hour for an appointment I had to take time off from work for? She gets the office manager and I am taken to an examination room. This rude office manager tells me the doctor cares for chronic patients and the wait time is what it is. Really?? And my time is not important? I said maybe you should consider that when scheduling your appointment. They had my mri disc and when I asked for it back they told me it was on an imaging floor which was different level from the office. She told me I could go and pick it up. Ok so I have to wait 1 hour, not get to see the doctor and now I have to go downstairs to pick up a film you should have given back to me? I put my foot down and told them to get it for me. She comes back another 10 minutes later and says "here" before she practically threw the disc at me. What a bunch of incompetent, rude, staff who can't seem to get even the scheduling part right. I can understand having to wait 10, 15 or even 30 minutes but there are no excuses for having to wait 1 hour. Apparently the other patients told me this is normal for his practice. I don't know about you but I don't feel comfortable in entrusting my life to a doctor who can't seem to follow simple protocols like keeping basic appointment time to a reasonable level. STAY AWAY
by CK xxx.xxx.174.85
April 26, 2012
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Was the waiting area spacious?
No, multiple people had to stand
Did this provider rush your appointment?
No
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
January 19, 2012
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Would you recommend this provider to others?
Yes
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous
November 12, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
October 31, 2011
Was this neurosurgeon friendly?
Very! The most welcoming office I've visited!
Are you going to visit this provider again?
Without a doubt!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
October 04, 2011
They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid. Their office was nice and quiet. I was worried it would be overly loud but it was fine. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by Donna McNicholas
August 24, 2011
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Map and Directions
2500 Hospital Blvd Ste 310, Roswell, GA 30076