Reviews for Paul A Palo Dmd Fagd PA in Winter Haven, FL

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I was extremely impressed with not only Dr Palo, but his entire staff. they made me feel welcome and most importantly comfortable. They were very professional but kind at the same time. I would highly recommend this dentist for your dental needs.

Lisa

by Lisa Rosen xxx.xxx.155.71

November 04, 2015

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very unhappy. talked into a crown, but apparently should have gotten a root canal first. would not have done this and would have just had it pulled. the crown was horrible in the size and feel. went back 2 times to have sanded down and still unable to eat and had pain. The third time i went back was with excruciating pain and swollen jaw. He said he could do a root canal, but after the terrible job on the crown i refused and just needed it out. I requested a refund of atleast the portion i paid, he could keep the insurance money. I was denied my request. Had i just had him pull it i would have only been out like 50 dollars not 700. beware of HIM. apparently he knew i was not a good canidate for the crown as it was. was required to put a star to leave this review, but i would not give him anything.

by UNHappy in Winter Haven xxx.xxx.238.145

November 03, 2015

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Does this provider adhere to the customer is always right policy?

Sometimes, but not always

Did this provider ever take personal phone calls while in the appointment room with you?

He/she would never do that! Their full attention is always on me.

Did a staff member acknowledge or greet you when you entered?

Immediately! They gave me a friendly greeting as soon as I walked in

Does this provider always put the customer first?

Yes, they always put customers first

Was this dentist's staff friendly?

Yes

by Anonymous xxx.xxx.51.124

September 23, 2013

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I was very IMPRESSED with not only the Dentist but the entire staff. I'm one of those people with an unhealthy obsession to avoid dentists/doctors!

I was embarrassed to write on the form that the last "regular dentist" I had was one assigned to me when I was in the military - 1979.

Of course the lack of having a dentist had cost me, my mouth has too many problems to even list here. Plus the fact I never floss didn't help either.

But what was important is that Denise made me feel okay about it. They didn't judge/lecture, they made me relax and talk openly and freely about my dental past.

It will cost me over 11k to get all the work I need done (which is reasonable if you saw my teeth) but I have nowhere near that amount of money on hand.

I was afraid of this as well, figured I would give it a shot but had reservations if they would even see me. Figured they would check my credit and see if I did not qualify they would never bother with me.

Well guess what? It's no problem! Someone stole me identity a few years back and because of that (plus admittedly some bad decisions on my own) I do not have good credit.

But it's okay, Dana and the dentist are going to work with me. They are going to break it up into separate sessions where I can get work done at my own pace!! Again, there was no judgments on their part, they didn't think twice about me being unemployed and low on cash, they said it was no problem and are going to work with me so I can eventually get all the work done.

The last thing I was concerned about, which is why my teeth got so bad in the first place, is just general anxiety about getting work done at all. Not sure where I got it from but I literally feel sick to my stomach and stress out several days before I even get to the dental office for my session.

Once again they did not act like I was acting irrational, somehow they understood me as a 52 year old man has about the same "courage" as an 8 year old girl.

I paid $99 for the check-up and to see what all needed done and it was worth it. Very very thorough, both from the staff and the dentist himself. I not only understood what needed to be done but all options that were available.

I was so impressed I asked them to charge my CC another $500 and in the beginning of next month I will start with my first procedure. They have no problems in allowing me to "deposit" money there to help me save for the next step in my dental program.

Anyway I will update this for those that might find themselves in a similar situation. Being broke, unemployed, and absolutely fearful of the dentist is a horrible recipe for a patient but they are working with me on all levels!!

So after this first procedure I will update how it went and I will provide honest and straight feedback. FTR I know nobody that works there. I was referred by a lady at the library but I have no loyalties to anyone. If things go bad I will make a point to list the negative stuff as well....

I think patients should have all the information they can possibly obtain before starting a procedure like this. It's a lot of money for someone like me so like most people I want to get my money's worth.

So far I have to say I am extremely impressed but to be fair the work is just starting, LOL. They have at least not scared me away, that's a start. I usually look for a reason not to get this work done.

First session they will pull several teeth which should be start of October, I will keep the blog going for others who are both afraid of dentists and hopefully give them information they can use when/if they need work done.

by dw1961 xxx.xxx.136.98

September 20, 2013

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Did this provider thoroughly explain the risks and benefits of your treatment?

Yes, they made sure I had all the information I needed to make a decision

Has this provider ever cancelled your appointment on you last minute?

Never, they are very reliable.

Was this provider's office too cold?

Not at all, it was the perfect temperature

Did the staff call you to remind you about your upcoming appointment?

Yes, they called me a few days before my appointment

by Anonymous

September 27, 2011

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Was this provider's office too cold?

Not at all, it was the perfect temperature

Was this provider's office too loud?

Not at all, it was very peaceful and quiet

Did this provider ever dismiss your concerns as unimportant?

No, they take every concern of mine seriously

by Anonymous

June 17, 2011

Paul A Palo Dmd Fagd PA

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