I knew that I was going to be in a little bit of pain after my appointment, it happens every time I go to the dentist. It wasn't excessive at all though, and it went away pretty quickly. I like to keep records of everything I spend, so I was planning on asking them for an invoice for my procedure, but they gave me one before I even had to ask. I was impressed with their professionalism. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most.