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Saurabh Desai, MD

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Saurabh Desai, MD
Shroff & Desai
(15 Reviews)
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6025 Professional Pkwy Ste 200 Douglasville, GA 30134
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was the waiting area spacious?
No, but I can always find a seat
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.58.33
January 22, 2014
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous xxx.xxx.53.141
December 06, 2013
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.92.241
November 25, 2013
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was the waiting area spacious?
No, but I can always find a seat
Did this provider prominently display their diplomas or business license?
Yes
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
by oops xxx.xxx.146.243
September 04, 2013
Was this provider friendly?
Very! The most welcoming office I've visited!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Was it easy to make an appointment with this provider?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous xxx.xxx.122.188
April 01, 2013
Was this provider's office too loud?
No, it wasn't too loud
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider answer all of your questions?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.241.64
February 06, 2013
First of all, this site is horrible for reviews. My three year old could have submitted a review through this site that would have appeared as if an adult had done it. I don't need a robotic script to be written for me. Regardless, Dr Desai was polite and kind, but not very interested or thorough. The receptionist was rude and barely made eye contact. She gave me paperwork and quickly returned to gossiping about other employees while ignoring my questions. When the nurse called me back, she called three other people as well. She lined us up in the hallway and aske all of us for our height instead of measuring. She weighed us(the scale read 10 lbs higher thanmy digital scale at home.) and sent us to our rooms. Once she finiished checking me in, she left the room and I could very clearly hear her and another nurse making jokes about my appearance. How childish.
The Doctor made a quick assumption based on a single symptom and gave me free samples based on that assumption. While he did send me to the "lab" (a cluttered room down the hall, where a tech was on facebook), the lab had a photocopied credentials from another establishment 30 miles away on the wall. I was sent to the building's main restroom to submit a urine sample. The cups were scattered in a tupperware drawer on the floor. There was a pen inside the drawer as well. It was not clean and a little disturbing.

All in all, only the receptionist was rude. However, because the average age of patients seemed to be 60ish, it seemed as though the office was used to shuffling patients in, prescribing medicine, and shuffling them out. This was my first visit and I was not particularly impressed. I will give them another chance, but I am skeptical.
by Scott xxx.xxx.42.250
November 21, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by bobbie xxx.xxx.0.38
March 08, 2012
I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question.
by Tracey
January 20, 2012
Was this provider's staff friendly?
Yes
Does this provider give unbiased advice?
Yes
Would you refer this provider to a family or friend?
Yes
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
January 16, 2012
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Map and Directions
6025 Professional Pkwy Ste 200, Douglasville, GA 30134