Associated Dental Care

Associated Dental Care
Associated Dental Care 387 Tuckie Road North Windham, CT 06256
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Consumer Feedback

(12 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
The dental hygienist is great! However, without informing me, the dentist changed. I continued my 6 month cleanings for several years and never knew who or if the hygieniets' work was being reviewed or if anyone was overseeing my care plan. I had an URGENT appointment just before Covid hit, and I arrived at the office to find they had closed with no notice or arrangement for alternative care. The Office manager who was also great left the practice. I would never recommend this practice to any one.
by Chris Lowe xxx.xxx.103.249
June 24, 2022
I had been taking my daughter to ADG for a year. She was constantly pressured to get crowns that her PCP did not approve of with her allergies to metals. Dr. Smyle was going to do them anyway. Reason being the overlay composites he kept replacing weren't staying on. My daughter has full dental coverage but I ensed up paying hundreds several times. He was constantly doing repeat procedures that weren't covered. I had enough of the pressure put on us and lack of insurance knowledge of the staff. It was always about them " getting their money." I was forces to pay for expensive medications out of pocket because the staff hadn't processed the proper prior Authorization for a year! In the meantime my daughter's teeth were getting worse and worse. After going to another dentist for a second opinion, and my daughter's two front teeth falling apart right in the dentists chair because none of the composites were sealed allowing food particles underneath and cavities to grow, it was a no brainer to get my daughter as far away from associated dental as fast as I could. It has taken several montja to fix the mess done at SDG
I would give them a 0 if it was an option.
by Gloria Block xxx.xxx.51.173
November 12, 2018
Had new dentures made here. They are not right and Dr Smyle couldn't make them right. Referred me to a specialist which I had to pay for out of pocket and they still don't fit right. I see a trip to Canada in my future because they know how to make dentures there and they cost less.
by Jen xxx.xxx.117.249
October 04, 2016
I came to this dentist office because I changed jobs and my new carrier. changed. I had to have crown put on and they took control of the insurance and what my co pay would be. The told me about $500, which I paid. yet they did not note the cap on my insurance and I end up owing another $420 for a $1,200 procedure. My other main problem is that when the dentist was setting my crown he altered pressure and set my crown in a cockeyed position. I wasn't able to close my mouth the tooth sat so high. I also had a very sharp edge from the base of the crown where it was supposed to be at my gum line. Dr. Smile ground the crown down so much it metalized my crown and now taste like I am sucking on a lead sinker. when I still could not close my mouth he then ground down my healthy tooth, which removes al my enamel and suspect I will have advanced problems with that tooth. Then he used a filler to fill the base of the crown down to my gum line. The finish of the grinding and the filling is very course and my tongue is always drawn to it just to taste that metal finish. When I didn't initially pay the final bill of the $420 they sent me to collections. I am now having to go to a different dentist to have it removed and pay for it all over again. Yet Dr. Smiley got all his money.
by Regret xxx.xxx.153.153
March 08, 2016
Was this dentist's staff friendly?
Yes, they went above and beyond
Would you recommend this dentist to others?
I Already Have
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Was this dentist friendly?
Yes
by Anonymous xxx.xxx.102.66
March 24, 2014
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous xxx.xxx.61.65
February 04, 2013
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous xxx.xxx.181.207
November 14, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.145.2
July 03, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.41.130
April 25, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.180.181
March 28, 2012
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