One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.