Allen Castello, MD

Allen Castello, MD
1173 Blackwood Circle Ocoee, FL 34761
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
3.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Was there annoying music playing while you waited or during your visit?
Yes, it was downright irritating!
Was the waiting area spacious?
No, multiple people had to stand
by Anonymous xxx.xxx.180.198
December 14, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.119.162
September 04, 2012
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
March 01, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
January 04, 2012
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did you experience unnecessary pain during your visit?
No
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
October 18, 2011
Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time.
by Andrew Smith
July 26, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
June 04, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Did this provider rush your appointment?
Not too much, but somewhat
by Anonymous
May 26, 2011
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