Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. I love when I leave the dentist and I'm able to feel how much cleaner my mouth is, and I definitely felt that after my appointment here. Their dental equipment is always very clean. I can tell they sanitize it all the time. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time.