Juan Reinoso, MD

Juan Reinoso, MD
Obstetrics & Gynecology Assoc 610 Oak Commons Blvd Kissimmee, FL 34741
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous xxx.xxx.160.96
July 03, 2013
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Are you going to visit this provider again?
Without a doubt!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.112.132
April 12, 2013
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this OBGYN pressure you to use certain birth controls or medications?
No, not at all
Did this OBGYN fully explain your treatment's risks and benefits?
Yes, in-depth
Did this OBGYN knock before entering the exam room?
Yes, and waited for me to answer before coming in
by Anonymous xxx.xxx.227.78
October 26, 2012
I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. They knocked before entering the exam room, which I found to be very professional. I have been going to Dr. Reinoso for years,he is the best obgyn Doctor. A few year ago I was having pains on my left side, the pain were so bad that I ended up going to the ER close to my home, when I got there I was diagnosed as pregnant. The doctor that dealt with me at that hospital was very very very rude and nasty this was two days before mother's day. The doctor admited me but he did nothing for me, I cried because I knew what was happening, but on top of my situation this doctor was very nasty, he told me it was not in the CARDS for me to be pregnant,my husband and I felt helpless at the time, we both cried. My husband remembered for me that I had been seen by Dr. Reinoso, so we left the hospital we were at to check in where Dr. Reinoso could see me. When I got there maybe 15 minutes Dr.Reinoso called me and spoke to me, he was so nice to me through the whole conversation, this was maybe 3am when I called him. He came to me told me what he had to do and told me everything will be alright, he even apologize about the actions of Dr. Tortorello at Sandlake Commons. I was in a lot of pain physical and emotional. Dr. Reinoso will always be my Doctor, as for Dr. M. Tortorella, God Bless him.( THANK YOU, DR.REINOSO), from me and my husband. Thank you.
by Melissa Tanner
December 07, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this OBGYN able to answer all of your obstetric or gynecological questions?
Yes, they seemed very knowledgeable
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous
November 08, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous
September 08, 2011
If a c-section is what your wanting, then Dr. Reinoso is for you. His staff even admits that he probably does more than 65% of deliveries via c-section. I did not want one, and literally had to tell him no. He is a nice man, but you have to inform yourself and stand up to him for what you want.
by mommyof2
August 09, 2011
They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. Getting an appointment at this office wasn't too difficult. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities.
by Sylvia
June 03, 2011
Did this OBGYN pressure you to use certain birth controls or medications?
No
Was this provider late to your appointments?
No, they were on time
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
April 18, 2011
doctor reinoso when he comes to your room he dont spend enough time to let you explain well why youre there, bad service. and when u go to pay for your visits on the counter they charge the wrong amounts, the don't offer u payment plans; very rude people working there. i will never go back again there.
by dannagalvez
December 15, 2010
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