They've never rushed my teeth cleaning. They always go above and beyond to make sure my teeth look and feel fantastic. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. They never left me for an extended period of time and I never felt ignored.