Donald Figliola Jr, MD

Donald Figliola Jr, MD
Gms 13301 N Dale Mabry Hwy Ste A Tampa, FL 33618
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Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
I've been going to Dr. Fig for approximately 4 years and 80% of the time it is like pulling teeth to get an appointment made. I was in a car accident and When I made the appointment the person did not tell me that I needed to authorize the ER report before the doctor could see me. After I waitied 45 minutes they finally told me that the doctor couldn't see me today because they didn't have the results from the ER visit. I of course because 'difficult' after waiting 45 minutes only to be told that I would have to come back. I left the office with the understanding that they were getting the test results from the hospital and would reschedule. Well they just called me and they told me that they will not see me for the accident and that I should not ever come back to the office. The front office staff is rude, difficult, and incompetent. Rather than the doctor wondering why patients are being difficult he simply backs up his staff and 'divorces' you.
by Anonymous xxx.xxx.58.125
April 02, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Peg xxx.xxx.166.225
July 18, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.145.41
June 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.196.241
May 10, 2012
Does this provider remember you by name?
Sometimes, but not always
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
February 20, 2012
Their equipment was safe and well taken care of, which really says a lot about their standards of care to me. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. This provider has helpful information available online, which is really convenient. They have a good website and online presence. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by KEN WATTS
January 06, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was the waiting area spacious?
Yes
by Anonymous
September 26, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
June 14, 2011
Was this provider friendly?
Yes
Did this provider have bad breath?
No I've never had any complaints
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous
April 19, 2011
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