Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider show attention to detail?
Kind of, but not very much
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help