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Frey William C DMD

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Frey William C DMD
Frey William C DMD
(14 Reviews)
> Get Phone Number & Directions
216 Bachman Avenue Los Gatos, CA 95030
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Dr. Frey is an Excellent Dentist. He has many years of experience and does not do anything that does not need to be done. He is very conservative and if treatment is not necessary, he will not tell you that it is. He is very honest, caring, knowledgeable and has great expertise in the Dental Profession. I can not say enough of the customer service skills, both he and his staff provide to his patients.
by Lisa xxx.xxx.200.182
October 18, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Do you think that the provider's staff are well trained?
Yes
Did the staff help you feel comfortable when you called with questions or concerns?
Absolutely
Would you refer this provider to a family or friend?
Definitely
by Anonymous xxx.xxx.226.146
July 16, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the music playing while you waited or during your visit pleasant to you?
Very
Was this provider thorough in discussing the risks and benefits of your treatment options?
Definitely
Are you going to visit this provider again?
Yes
by SD xxx.xxx.160.90
June 03, 2014
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Did your mouth feel clean after your appointment?
No, it didn't feel like they cleaned them
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did this dentist give you your invoice promptly?
Not at all. They kept making excuses and didn't give it to me for weeks
by K xxx.xxx.136.128
October 25, 2013
Was this provider's office too cold?
Not at all, it was the perfect temperature
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.53.77
August 23, 2013
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous xxx.xxx.65.43
August 01, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
by Anonymous xxx.xxx.233.252
April 09, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Have the fillings, crowns, or veneers you've received lasted?
Yes, they lasted as long as they were supposed to
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider's office clean?
Yes everything was neat and sterile
Were the waiting room chairs comfortable at this dentist's office?
Yes
by Anonymous xxx.xxx.43.230
April 02, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by NIcole xxx.xxx.36.83
May 03, 2012
I love Dr. Frey and the rest of the staff. I'm not sure what I will do when he retires! He's been taking care of myself since I was a teen and now my own family. I can't say enough about his skills. He is a gentle dentist, always let's you know what he's doing and why. Also, he never does something that isn't necessary. You know you're in good hands with him and I highly recommend this practice.
by Lindsey M xxx.xxx.170.29
April 30, 2012
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Map and Directions
216 Bachman Avenue, Los Gatos, CA 95030