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Michael Diamond, MD

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Michael Diamond, MD
(26 Reviews)
> Get Phone Number & Directions
9220 SUNSET DRIVE SUITE 200 Miami, FL 33173
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Consumer Feedback

(26 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this doctor answer all of your questions?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.197.102
September 24, 2014
I have been fortunate enough to have Dr. Diamond treat me for the past 14 years. He and his staff have always exceeded my expectations in every way. Very professional and courteous. Never a long wait for appointments and treated right away on arrival. Very happy with my Physician.
by Douglas Gazboda xxx.xxx.48.199
September 21, 2014
I have been to the doctor and he is incredible, always on time, takes the time to sit and explain things to you. They have, however, someone called Nancy as part of the staff (answering the phone and giving out appointments) that is just horrible. Extremely rude to the point of hanging up the phone on you and not letting you talk to explain the reason for your call. Very condescending. It is really unfortunate to have someone like that in a role that handles patients as it really drives people away and makes you consider switching doctors just to not have to deal with that kind of awful treatment when you call. He should really change her. The rest of the staff is great though but this Nancy person is so unpleasant that she just drives the whole rating down.
by Private xxx.xxx.79.126
August 05, 2014
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.133.98
October 31, 2013
This doctor is the worst. The staff is incredibly rude. They definitely weren't willing to help in an emergency when I called during regular business hours. They told me to call the emergency room and that I could see the doctor in two days. I couldn't believe how rude and inconsiderate they were. They do not care about the patient at all.
by Anonymous xxx.xxx.151.152
October 30, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.187.169
January 15, 2013
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Would you refer this provider to a family or friend?
Yes
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.208.65
January 11, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider offer any coupons, discounts or promotions?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.104.252
January 09, 2013
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this provider late to your appointments?
No, they were on time
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous xxx.xxx.187.155
November 02, 2012
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did they follow up with you after your appointment?
Yes.
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous xxx.xxx.123.22
October 19, 2012
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Map and Directions
9220 SUNSET DRIVE SUITE 200, Miami, FL 33173