I was explained every possible side effect before being prescribed medication, and was fully informed about both the positive and negative outcomes, and the risks of procedures. They were extremely informative. They had already reviewed my medical history before the appointment, and went over it with me in the exam room so as not to miss anything. They were extremely thorough and made sure not to miss one detail. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. It is obvious that their office is cleaned regularly. It was fantastic.